Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. Directly responsible for the support of more than 500 users in a geographically disbursed environment. Handled monitoring network events during and after installation and configuration of the switches and routers. Great progress so far! • I was in charge of helping the cashiers and other employees handle network … Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. The top three keywords represent 42.4% of the total set of top resume listed … Led deployment and integration of software applications throughout a Wide Area Network (WAN) in supporting information processing and security requirements for the organization. Not every Network Technician resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc. Supervised 5 employees. Responsible for the planning, installation and configuration of both peer-to-peer and client/server based networks within a Windows environment. Performed hardware repairs on various equipment. Troubleshoots performance degradation and performs configuration management on 14 thousand networked devices. A bachelor's degree is sometimes required for this job, although an associate's degree or other postsecondary training may suffice on an applicant's resume. Checked system logs in HPOV, Ciscoworks, Cacti, Scrutinizer to identify possible performance issues. Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. Responsible for providing computer hardware support for 105 Dell workstations used in simulations and training. Provided immediate troubleshooting for unexpected network occurrences. Representative Network Support Technician resume experience can include: Considerable experience in Information Technology, with a strong focus of Voice and Data Network IT Engineering experience … Demonstrated a natural affinity for troubleshooting and resolving client issues quickly, and delivering outstanding customer service while doing so. Individually rolled out and configured multiple desktops and laptops to branch locations. Provided 1st and 2nd level desktop support for 800 users. Monitor switches, routers and PCs in the labs and data centers to make sure the systems have no faults or warnings. Recognized for superior performance in both technical and customer service realms. Switched different departments & agencies over from a legacy network to a new network and made sure everything was transitioned properly. Coordinates all network outages for base circuits with integrated network operations and security center west. Provide break/fix support for networked and stand alone devices, Resolved 611 escalated problems regarding to voice (1xRTT, CDMA), data (3G, 4G LTE) and mobile device issues, Committed to providing premier network technical support globally, Troubleshooting local and roaming issues related to Verizon Wireless network, Analyzed and generated resolution of customers' impacting faults on Verizon Wireless network, Provided help desk support via telephone communications with end-users/clients, Resolved average 300 system performance trouble tickets per month efficiently and accurately. The following is an example of a resume for an IT technician. Performed Windows NT and 2000 server builds for hardware and OS installation. Charged with monitoring, identifying and escalating DOCSIS, RF and HFC events to fix agents. Responsible for Creating and updating tickets regarding network status. To achieve this, add the Technical Summary or Technical Expertise section to your resume. Information Technology / Computer Network Systems, Computer Information Systems / Information Systems Security, Configured and maintained over 70 laptop/desktop PCs. Responsible for company network server support, including Exchange. Resolved user inquiries on systems operation and access problems. As you'll see, it includes details on the applicant's academic education and training, and it lists the technical skills acquired by … Created and documented new subnet addressing for Front End Project. Maintained, installed and configured Cisco wireless console and access points, 2960 switches and 6513 core switch. Tailor your resume by picking relevant … Supported off site LAN's working with end users to determine and solve various network performance issues. It’s the one thing the recruiter really cares about and pays the most attention to. Supported and troubleshot college computer system issues across two geographically separated campuses. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Installed PC's and provided technical Support to Colgate University faculty with Manpower. Devised and implemented change management procedures for lifecycle projects. Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Accountable for installing, administering, and supporting company's internal LAN. Became the lead support technician for all front end and middle tier Oracle applications. From requesting help in … Reduced customer down time by 50% by implementing a new corporate strategy for hardware deployment. Planned and scheduled network downtime for maintenance. Completed submitted trouble tickets for network issues. Successfully maintained connectivity between host systems, including native operating system protocols, TCP/IP, IPX/SPX, NETBIOS, and peripheral sharing devices using NFS. Led team of two technicians to provide Tier-2 network support for the 24th Air Force and the 624th Operations Center. For more information on what it takes to be a Network Technician, check out our complete Network Technician Job Description. Provide helpdesk support for over 500 pc users (local and remote). Identified and resolved connectivity issues. Find out what is the best resume for you in our Ultimate Resume Format Guide. Interface with support groups and customer to resolve network issues following appropriate procedures. Resolved or referred to appropriate support personnel. Performed troubleshooting with high-level sense of urgency. Analyze user needs and recommend appropriate hardware/software solutions. Created new and updated existing Standard Operation Procedures documentations for various processes. Responsible order verification and researching circuit information to facilitate the removal of configurations from logical layer of IP based circuits. Computer Technician Resume; Computer Engineering Resume; Engineering Student Resume . Work with end users and department heads to identify and document required network service levels. As a Firebird system installer I provided assistance and was the first point of contact for clients in the field who experienced account issues, hardware and software issues, and network connectivity issues due to Windows 7 migration. Collaborated with vendors and recommended appropriate solutions to optimally support infrastructure. Configured ACLs to establish network boundaries and security. Charged with analyzing the configuration of all network TDM and VOIP based equipment. Responded and responsible for every assignment tasked in the field. Worked with a variety of vendors and line of business applications for all of the departments at the county. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Responsible for configuring Air Force Satellite Communication Network (AFSCN) resources in support of day-to-day operations. Coordinated with Regional Manager on all technical issues. You’ve tried everything. Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. Performed AD installation of applications and programs remotely via Marimba. Further break this section into subcategories for a quick scan of your knowledge of programs and applications. Includes installation, user management and updates. Trained new employee on systems, software, and services, Volunteered overtime during major viral outbreak to mitigate spread and user downtime, Created system for imaging desktops and laptops cutting implementation time by two-thirds, Completed wireless network survey and installed wireless access points, Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity, Tagged departmental wireless access points, providing them with full network connectivity, and user configuration, Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. A good resume … Maintained service level agreements for circuit disconnect defined by management. Installed and maintained physical components of college's computer systems. Ensured security of the system, allowing user zero clients onto the system through port security. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Please enjoy Resume … Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. Elevated issues to Tier II and Tier III helpdesk if users required further support. Supported for accounts and policies on Active Directory Windows 2003 Server and Windows Exchange server. Supported user laptops, desktops, network printers and applications, Provided phone support for all other technical issues, Service calls included setting up network servers and workstations for both wired and wireless networks, Worked hand in hand with current Help Desk department to resolve issues in sales region, Installed and configured company related applications such as Citrix and proprietary Title and Insurance programs, Maintained and administered Title server, responsibilities included backup policy procedures, setting up users on domain, configuring email and upgrading proprietary Title Express software as needed. The network cabling technician job description entails assisting in the development and maintenance of network communications. Managed the resolution or escalation of internet trouble and video trouble tickets. Ran and terminated RF cables for Spectrum Analyzers. A network support technician is an IT expert who undertakes tasks related to network development and maintenance of well-functioning network systems to help the business operate smoothly. Trained staff on new application software utilization. If you are applying for this post, select the resume … Provided network and remote access support. Created user accounts, and security groups, assigned permissions, deployed client workstations to network. Network Support Technician Job Description. Looking for cover letter ideas? Assisted the Oracle support team with current issues and tested new fixes for the software. Led Re-IP project of 2000+ nodes on classified network with minimal service interruption to users. Maintained customer service and support for all clients. Migrated 36 users to Windows 2000 for Camp-Dresser Mcgee. Conferred with vendors to develop, test, evaluate, and install enhancements. Technical skill section is the key element in network administrator’s resume. Performed Cisco router clean up by removing IP network serial port, static routes, VRF forwarding, and frame relay routes out of the routers and research circuits status. Visit www.resume7.com for more samples. Position involves configuring operating system, replacing obsolete hardware, imaging workstations, administering Lotus 8.5 and Lotus 6.5 e-mail systems. Created, handled and monitored trouble tickets using Remedy ticketing system, routed tickets, and participated in support bridges with on-call groups during outages. Wrote and revised programming codes, macros, and script/batch files. Monitored data communications and security, Maintained system servers, dial-in connections, network security, and web services, Performed network administration and technical support to 700 computers. Provided basic support for approved PC software, perform upgrades to al computers platforms, train office staff on computers, maintain logs and inventory. Responsible for troubleshooting hardware and software issues as well as installing new hardware and software upgrades as needed. Managed and maintained software/hardware inventories and network backups. Network Technician Resume Examples Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement … It allows candidate to describe why he or her is the best choice for the advertised job. Provided network monitoring and triage for both corporate and system networks. Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Coordinated with other departments to create successful resolutions. Replaced / upgraded old network equipment per established change procedures. Maintained 2003 Active Directory network. Provides support to monitor, install and perform maintenance on personal computers, software and network. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Managed fully outsourced sites, 350 PCs, with their annual replacement / upgrades and their Windows XP to Windows 7 conversion. © 2020 Job Hero Limited. Created and organized guidelines and device lists all computer and software support for client sites. Updated and maintained records of network configurations and procedures. Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems. Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed. Richard Anderson 1234, West 67 Street, Carlisle, MA 01741, (123)-456 7890. Sample resumes for this position highlight responsibilities like assisting callers with their devices to get on Wi-Fi, working with staff to diagnose network-related issues, providing users with log-in information to access accounts, and training new associates on workflow and processes. Provided installation and user support with DEA booking system (UABS) and Windows 7 Firebird. Tailor your resume by picking relevant responsibilities … Network Technicians, also known as Computer Network Technicians or Computer or Network Support Specialists, manage, troubleshoot, repair, and implement computer and network systems. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Network Technician II Resume Summary : Firsthand experience with devices such as Cisco, and Juniper and have experience with protocols such as MPLS, OSPF, and BGP. If you have the space to include it, you should. Network Engineer Resume Example; Network Administrator Resume Example; How to write an Entry Level Network Engineer resume. Network Specialist looking for opportunities that offer training and growth in various types of computer networks and the essential skills to ensure integrity for day to day operations. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Assisted with Deployments of hardware and software upgrade projects. Maintained logs of all devices, packaged and sent to appropriate office. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Network technicians set up Internet connections, establish different … Network Technician Resume Sample - Free download as PDF File (.pdf) or read online for free. Executed the configuration of client PC's with a variety of software. Adept at identifying system performance … Installed, configured and troubleshoot all POS Systems. Support high security banking applications, MS Active Directory, and MS Server 2003 including tape backup and general replication. Performed nightly maintenance on DMS switches and resolved all alarms. Provide network and desktop support for a medium-size banking institution with $380M in total assets. Objective: Looking for a position of a IT Network Technician Experience: Network Lab Technician … Maintained the latest patch/firmware builds across all managed network devices, Provided technical assistance to new and contracted employees/technicians. Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Energetic and successfully trained in Telecommunication and Network field.Skilled at learning new concepts quickly, working well under pressure, and communicating idea clearly and effectively.Quickly learn and master new technology; equally successful in both team and self.Specialist Technician in Network … Find out what is the best resume for you in our Ultimate Resume Format Guide. Choose the Best Format for a Network Engineer Resume . Respond to emergency network outages in accordance with business continuity and disaster recovery plans. Routinely handled help desk support and remote support tasks for over 80 clients and 400 end users on a daily basis. Install new network devices such as routers, switches and servers in network racks located in the computer labs and data centers. Supported the Windows XP and Windows 7 clients for this network. Managed network infrastructure in the unit's virtual environment. Deployed security updates on workstations and servers. Supervised network technicians in regard to network protocol and procedures. Moves, adds and changes for Cisco VoIP end-users. Here's how to write a network engineer resume: 1. Configuration changes to Cisco routers and switches. Education requirements for this career vary and often depend on the skill set an applicant lists on her or her resume insofar as different kinds of computers, programs and hardware, rather than a specific postgraduate degree. Investigated and resolved software and hardware problems. This section, however, is not just a list of … Configured, installed, and maintained network infrastructure of over 35 campus buildings and two data centers. Tasked with the process of imaging both PCs and servers with Windows and Linux. Test, validate and implement DISA STIG standards and ensure Network STIG … Responsible for the redesign of existing network to accomodate additions and upgrades. Sample IT Network Technician Resume. Ran fiber optic and CAT 6 cable throughout campus. Kept systems up to date with system patches and anti-virus updates. It’s actually very simple. Especially … Network Engineering resume header. Installed Ciscoworks network management system as part of enterprise network monitoring system. Assisted in multiple installations of Cat 5 and Cat 6 cabling, patch panels, hubs, switches and routers as needed at multiple client locations. Installed, configured and administered Novell V. 3x OS onto network, including patches, fixes and updates. Updated and managed IP address assignments in database. Assisted Customer Support Center with resolving customer issues in a timely manner. Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. Perform on-site analyze, diagnosis, and resolution of network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair. Coordinated with Dell service for service repairs on equipment, Tracked inventory, planned preventive maintenance, and reported work orders over Maximo, Worked independently with no direct supervision, Responsible for daily maintenance and care of workstations. Served as sole point of contact for technical support for approximately 90 onsite and remote users. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Participated in planning plant-wide Windows 2000 roll-out to replace over 800 Windows NT workstations, Performed hardware setup, OS installation, and installation of various engineering, production, and financial software packages, Managed software installations through use of Microsoft SMS console, Developed tools for automation of tasks such as modifying file and share permissions, editing user account information, and transfer of system settings using DOS batch files and VB script, Provided on-site and telephone support in installing, configuring and troubleshooting VOIP Gateways, Setup, configured and maintained SIP Proxy Server Billing System, Supported and resolved day-to-day end users’ issues including network connectivity and related issues, Troubleshot and maintained network equipment including LAN switches, routers, firewall, and hubs. A network technician is responsible for implementing, maintaining, troubleshooting and repairing computer and network systems. Maintained multiple corporate LANs and VLANs including daily monitoring for system failures, performing daily data backups and network performance tracking. Appointed as senior technician to assist other technicians with Level 2 and Level 3 support issues. Write your work experience section in a way that embraces your network support technician skills. Provided daily installation, support and management of hardware/software for Ethernet LAN, Wan using Cisco 2600 series switches and routers. Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. All rights reserved. See our sample Network Technician Cover Letter. Resourceful Cisco-certified Entry Level Network Engineer committed to performing assigned tasks while working in a fast-paced environment. Troubleshooted network related problems and resolved them accordingly. 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Dea 's security policies, equipment, and install enhancements Ultimate resume Format Guide technical support for 375 users! Issues, routing, DNS, DHCP, authentication, ACLs, etc Directory Domain Controller to network protocol procedures... All devices worked on recommended appropriate solutions to optimally support infrastructure take incoming phone calls and emails from users Lotus. ; computer Engineering resume ; Engineering Student resume allowing user zero clients onto the system through port security resumes a. Student resume with business continuity and disaster recovery plans line of business applications all! Hpov, Ciscoworks, Cacti, Scrutinizer to identify and document required network service.! Pc Refresh project for PMA Group and migrated 50 users to determine and solve various network performance tracking our resume.